United States Customers
Most in stock orders will be shipped same business day if placed by 2:00 p.m. EST.
Although a majority of our orders are shipped via the USPS, we have found large overweight items ship better via UPS.
We reserve the right to change shippers on certain orders.
We do not ship key cutting machines, RW5 with SNOOP' or any automotive equipment outside the contiguous United States.
All orders shipped using UPS Overnight, UPS 3 Day Select or UPS 2nd Day Air ship Signature Required.
We
copy and paste the shipping information you enter when creating your
shipping label. This includes your email address. Please enter all
information correctly to avoid delays and to receive tracking
information for your package. Most orders ship from our NJ location via
the USPS and UPS. With the exception of key machine orders, most
orders will ship via the USPS. All orders include tracking
information. Most orders over $99.00 are sent signature required.
Free Shipping
We offer Free Shipping on all orders over $199.00 (enter coupon code save at checkout) to customers within the Contiguous United States. With the exception of key machines, most shipments are sent the most economical route via the USPS. We reserve the right to change shippers on certain orders.
Items that are returned to us marked return to sender or undeliverable as addressed, will be charged a 10% restocking fee, plus the shipping cost advertised via our website. This includes packages sent signature required that were never accepted and/or signed for.
International Customers
If
applicable, the customer is responsible to pay any customs, duty and/or
brokerage fees. If you choose to not pay the customs, duty and/or brokerage fees and
you refuse the package, you will be charged incoming and outgoing
freight plus a 10% restocking fee.
We recommend shipping via the USPS for customers looking to save money on customs, duty and/or brokerage fees.
We do not ship key cutting machines, RW5 with SNOOP' or any automotive equipment outside the United States.
Returns
Returns
are accepted within 30 days for a refund of original price, minus a 10%
restocking fee and any shipping charges. If you are returning a
partial amount of what you ordered, there is a 50% restocking fee and
original shipping charge. Customers are responsible for shipping the
return back at their expense. Please contact our office to assure that
your order is returnable and to obtain an Return Authorization Number.
Items
that are returned to us marked return to sender or undeliverable as
addressed, will be charged a 10% restocking fee, less original shipping
costs. This includes packages sent signature required that were never
accepted and/or signed for. We will notify you via email for the reason
the package was returned to us and an explanation of the credit applied
back to your card. No further delivery attempts will be made.
Items that are NOT RETURNABLE include
-
Key machine parts.
-
Key machines and key cutting packages.
-
Automotive equipment, including, but not limited to, RW5 with SNOOP and VATS Kits.
- Key blank assortments and transponder packages.
-
Precut keys
-
Literature
-
Specials or close outs
-
Special orders.
Performance
issues with key machines must be addressed with the manufacturer. It
is recommended that you retain all paperwork and packaging from your key
machine in case you encounter any problems. We HIGHLY recommend
keeping the box your key machine came in just in case your machine needs
to be sent back for service.
Tax Exempt Customers
Current
taxable States include NJ and PA. If you are tax exempt or have a
resale certificate, we can set you up to be tax exempt. PRIOR to placing your order, fax us a current resale certificate or tax exempt form to (856) 218-7957.
Make sure your email address is on this form. We
will send you an email with instructions on completing your tax free
account. When checking out, you must sign in with your username and
password to avoid being charged sales tax.
We cannot credit sales tax back to your card once the order has been finalized.
Credit Issues
The
information you provide on your order must match the information
provided by your card holder. Orders will be delayed and/or cancelled
if the, name, address and/or CVV code do not match. Please use
information that corresponds with the card you are using.
Orders
declined by the card holder for financial purposes cannot be
processed. In this case the customer will need to contact the credit
company to correct the situation.
Placing
a check in the box upon checkout is an electronic signature. It is
the same as signing your name. If you do not understand our policies
please review them again, or call for further clarification.
Images and Product Descriptions
Images
and Product Descriptions found on eKeyBlanks.com and MySecurityPro.com
are the property of KeyBlankSales.com. Legal action will be taken
against those who copy/use any of our images or product descriptions
without proper written authorization.
Images
of key blanks are for groove pattern reference only. They are there to
show groove patterns and profiles only. We reserve the right to
substitute blanks from other name brand manufacturers to prevent
delaying your order. We guarantee the blank we send you is equivalent
to the one you saw pictured, or we will refund your order.
Precut Keys
Precut
keys require no cutting and will work right out of the package. Precut
keys purchased through this site are sold with the understanding that
they are for your personal property and/or equipment. If these keys are
not for your personal property and/or equipment, DO NOT BUY THEM. We
will not be held responsible for those who use these keys in an unlawful
manner. We capture I.P. addresses for security purposes and will
pursue legal action against those who disregard this policy.
Legal Disclaimers
All
credit card charges will show up on your statement as ekeyBlanks.com,
along with invoices, receipts, faxes, and everything else related to
eKeyBlanks.com. Any material or information provided by eKeyBlanks.com
in this online catalog is provided "as is" without warranty of any
kind, either expressed or implied, including, but not limited to, the
implied warranties of merchantability, fitness for a particular purpose,
or non-infringement. eKeyBlanks.com
assumes no responsibility for errors or omissions in our online
catalog, or other publication or other documents which are referenced by
this publication.Please use the information on this site for
information purposes only.
Warranties will be honored by the manufacturer(s) only and not from eKeyBlanks.com. Information, pricing, errors and/or omissions, and product availability are subject to change without notice.
The eKeyBlanks and KeyBlankSales
logos are owned by KeyBlankSales. All other manufacturers trademarks
along with there products names and part numbers remain the property of
their respective owners.
By voluntarily inputting your credit card online, or by phone, you are authorizing eKeyBlanks
to deduct the transaction total.If you are uncertain about this type of
transaction, please choose a different payment option, or phone us to
discuss additional payment options.
All
sales take place in the State of New Jersey. You agree that the laws
and judicial decisions of Gloucester County, New Jersey, will be used if
any action is brought against eKeyBlanks.com, dba KeyBlankSales.com. You agree that any action relating to or arising out of this Agreement shall be brought in the courts of Gloucester County, New Jersey.